Accessibility
Music belongs to all of us.
At The Conrad Prebys Performing Arts Center, we invite all music-lovers to a welcoming and inclusive environment. Explore the available services and amenities below. Connect with the Box Office to answer any questions or make advanced arrangements.
Wheelchair & Accessible Seating
Wheelchair-accessible seating is available in the Baker-Baum Concert Hall and The JAI. Adjacent companion seats are also available in the same area. Please contact us by calling 858.456.3728 or by emailing our Box Office at BoxOffice@TheConrad.org for assistance.
Accessibility Assistance
The Conrad staff and volunteers are happy to move and store wheelchairs, walkers, and other mobility devices for you during events. Please speak with one of our ushers upon entry, and they will gladly let you know where the device will be stored. Stored items will be returned during intermission and at the conclusion of the event.
The Conrad staff and ushers are unable to assist you in a weight-bearing capacity while transitioning to your seat.
Accessible Entrances
Accessible entrances from The Wu Tsai QRT.yrd are available to access The Baker-Baum Concert Hall lobby and The JAI.
Accessible Routes
Accessible routes from the lobby to all seating tiers are accessible by the Lee and Frank Goldberg Elevator located on the north side of our Lobby.
Accessible Restrooms
Accessible restrooms are available on the first-floor and in the second-floor hallway. Infant changing tables are also available.
All-Gender Accessible Restrooms
Universal, ADA-accessible restrooms are available to patrons of any gender identity and expression. These restrooms are located in the second-floor hallway.
Assistive Listening Devices
Listening devices are available free of charge to all guests. Visit the Concierge Desk and speak with the House Manager for assistance. Get a head start by downloading the ListenWiFi App on your smartphone.
Instructions for downloading and operating your listening device are available here.
ASL Interpretation
American Sign Language Interpretation, by certified interpreters, is available at all Speaker Series events.
Service Animals
La Jolla Music Society endorses the Federal law that defines a Service Dog as any canine individually and specially trained to do work or perform tasks for the benefit of an individual with a disability, including physical, sensory, psychiatric, intellectual, PTSD, or any other mental disability. The Conrad welcomes Service Dogs anywhere in the public areas of the building where their handler wishes to go. We ask anyone planning to bring their Service Dog to contact The Conrad Box Office (858.459.3728) to ensure there is a place to accommodate the canine at a ticketed seat location.
Recommended Pick Up and Drop Off Locations
Accessible pickup and dropoff locations are available along Fay Ave.
Additional Accommodations
La Jolla Music Society is committed to providing a welcoming and safe environment for all patrons. If you would like to request additional accommodations not listed here, please reach out to us at 858.459.3728 or email the Box Office.
More to Explore at The Conrad
Directions & Parking
Arrive stress-free to your performance with a detailed guide on navigating to preferred parking garages and affiliated venues.
Venue Guidelines
Browse our venue guidelines to learn more about important policies for an enjoyable visit.
Concessions at Carolyn's
Grab a drink and settle in! Our concessions bar, Carolyn’s, is open when gates open.