Your Visit
We want to make your experience as smooth and enjoyable as possible.
Check out the information below to make the most of your visit.
Listening Assistance
Assistance is available with the “Listen Everywhere” app, through your mobile device, or complimentary devices at our concierge desk.
Directions & Parking
Get directions to all of our venues and affiliated parking garages
Concessions
Explore the menus for drinks and small bites while you are at The Conrad.
Outdoor Kiosk Menu (Carolyn’s)
When should I arrive?
LJMS Events at The Conrad Prebys Performing Arts Center:
- Valet begins 2 hours prior to showtime
- Box Office opens 2 hours prior to showtime
- QRT.yrd opens 90 minutes prior to showtime
- Carolyn’s concession bar opens 90 minutes prior to showtime
- Doors to performance spaces open 30 minutes prior to showtime and 75 minutes prior to showtime for prelude events
- Please note that outside food or drink may not be brought into The Conrad.
Exceptions may be made for infants and persons with dietary restrictions.
LJMS Events at other venues:
- Box Office opens 2 hours prior to showtime
- Doors to performance spaces open 30 minutes prior to showtime and 75 minutes prior to showtime for prelude events
Minors
No one under age six will be admitted for concerts other than The ConRAD Kids Series. Minors of any age may be reseated within the hall or asked to watch the concert from the lobby if they disrupt the experience for other ticketholders.
For ticketed family events, children aged 2 and under do not require a ticket and may be seated in a responsible adult’s lap. Children over age 2 require a ticket for their own seat.
